About Us

Human Resources Administrator

Extole, Inc., is the leading Consumer-to-Consumer (C2C) social marketing platform. Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a new, high-value marketing channel by harnessing the power of social referrals. Extole helps brands to drive measurable social results with social referral programs, promotions, and testimonials, and robust social analytics. With Extole, companies can drive highly qualified new customers and sales through social referrals, boost traffic and awareness with rich social content, and gain deep insight into customer behavior across their social graphs. Extole powers social referrals for over 200 brands across Retail, eCommerce, Media, Technology, Entertainment, Automotive, and more. Customers include Kate Spade New York, J. Hilburn, AAA, Shutterfly, New York Times, and SkyMall.

 Responsibilities:

• Post job descriptions on corporate site and Jobvite
• Schedule candidate interviews
• Track recruiting process in applicant tracking system
• Complete reference and background checks
• Greet candidates when they arrive for their interview and make sure the interview schedule is followed
• Assist HR Manager with various projects / daily tasks
• Additional responsibilities as assigned

Qualifications and Skills:

• Minimum of 2 years HR Experience required
• Working knowledge of ADP Payroll and ADP’s HR/B Website required
• Previous experience in recruiting or recruiting coordination preferred
• Must be extremely organized and able to multi-task
• Jobvite experience preferred
• Must have a ‘can do’ attitude and willing to wear several hats

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

To apply, please email your resume to lmurphy@extole.com.

Senior Java Developer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior Java Developer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Job Requirements:
We are looking for talented and passionate Java developers who love building great products.  Our development team is fast, smart and independent.  You will work on multiple projects that include building out services and exposing them as RESTful APIs for consumer facing applications as well as building applications that utilize Facebook, Twitter and other third party social service APIs.

Experience Requirements

• Experience developing great applications with Java 5/6
• Expertise with Spring, ORM
• Good working knowledge of MySQL
• Strong passion for your work
• Intelligent, hard-working, down-to-earth individual
• Experience working with RESTful web services is a big plus
• Good knowledge of front end components (HTTP, CSS, HTML, Javascript, Rails, etc.)
• Facebook and/or Twitter API experience a plus
• Open source contributions are a big plus
• Experience with NoSQL databases a plus

Compensation and Benefits:

• Very competitive salary
• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA
• Generous holiday schedule and PTO days
• Stocked kitchen
• Company sponsored events

To apply, please send your resume to jobs@extole.com.

Senior Ruby Developer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior Ruby Developer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Job Requirements:
We are looking for talented and passionate Ruby on Rails developers who love building great products.  Our development team is fast, smart and independent.  You will work on multiple projects that include building customer-facing web applications on top of our RESTful service layer and applications that utilize Facebook, Twitter and other third party social service APIs.

Experience Requirements:

• Ruby and Rails Experience
• Experience with high traffic, consumer-oriented web apps
• Testing Methodologies (TDD/BDD)

Experience With the following are a plus:

• Open Source projects
• MongoDB, Redis, Riak or other NoSQL
• OAuth or OpenID
• Node.js, Scala, Clojure
• Git and Github
• Agile and Test-Driven Development
• Nginx, Unicorn, Memcached
• Amazon EC2, Elastic Load Balancer, S3, CloudFront
• Twitter @Anywhere, Facebook Connect and Javascript SDK
• JavaScript (jQuery, Backbone, etc)

Compensation and Benefits:

• Very competitive salary
• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Generous holiday schedule and PTO days
• Stocked kitchen
• Company sponsored events

To apply, please send your resume to jobs@extole.com.

Senior JavaScript Developer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior JavaScript Developer. Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies. Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Job Description:

We are looking for a talented JavaScript developer who loves building beautiful products. Our team and methodology is fast, agile and smart. You’ll be working on customer impacting applications using the latest techniques, tools, and frameworks.

General Requirements:

· B.S. or higher in Computer Science or equivalent knowledge and experience

· Data structures, design patterns, OOP principles and general development process

· 5+ years of experience

· Experience with high-traffic, consumer facing applications

· Disciplined approach to testing and quality assurance

· Great verbal and written communication and documentation abilities

 Domain Knowledge & Skills:

· Expert OOP Javascript skills

· Familiarity with major javascript frameworks (jQuery, Prototype, YUI)

· Experience with frontend MVC or UI framework such as Backbone.js, ExtJS, SproutCore or similar

· Understanding and experience with TDD, BDD and automated frontend testing (PhantomJS, Selenium or similar)

· Expert HTML/CSS skills with updated knowledge and skills in HTML5 and CSS3

· Strong command of web standards, grid-based design, cross-browser/cross-device compatibility

· Good understanding of web technologies (HTTP, REST)

· Familiarity with Unix/Linux command line and basic administration, tools

· Git and Github

Experience with following are a plus:

· Experience with node.js, server-side javascript

· Full stack development experience (preferably in Ruby/Rails)

· Experience with third party javascript

· Contribution to open source projects

· Knowledgeable foundation in interaction design principles

· Prior experience in startup environment

Compensation & Benefits:

· Very competitive salary

· Stock options

· Employer paid Medical, Dental, and Vision plans

· 401(k)

· Commuter Benefits

· Generous holiday schedule and PTO days

· Stocked kitchen

· Company sponsored events

To apply, please send your resume to jobs@extole.com.

Digital Design Intern

Extole, Inc., the leading provider of customer-to-customer social marketing solutions, is looking for a Digital Design Intern.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services. Our clients range from SMB’s to large enterprises such Virgin Mobil, Chrysler, Shutterfly, and The New York Times.
 
About the Role
As a Digital Design Intern with Extole, you will join our highly collaborative Creative team to produce marketing designs for clients and prospects.  You will work closely with our Creative team to design and develop extraordinary landing pages, emails, and banner advertisements for some of America’s top brands that will be deployed on the brand’s website and social networks.  This is an amazing opportunity to grow professionally supporting a top notch creative team in the exciting and rapidly evolving world of social marketing. You will be working with a small, fun creative group who are very good at what they do.  Respect for team members is a must.
 
Duties and Responsibilities
Candidates must have experience in digital design, and will be tasked with designing landing pages, banner advertisements, emails and other digital assets.
 
Technical Requirements
●Expert in advanced design software Adobe Photoshop, Illustrator, Dreamweaver, & Indesign
●Proficiency with basic Microsoft Office suite
●Skilled in typography and page layout
●Basic knowledge of HTML & CSS
●Strong communication skills, able to convey design vision with developers
 
 Pluses
●Direct and/or integrated marketing experience
●Experience with web development (HTML, CSS & Jquery)
 
Personal Characteristics:
●Fast learner who proactively tackles challenges
●Strong work ethic, sense of urgency and desire to succeed
●Resourcefulness; ability to operate in a high-growth, fast-paced environment
●Respect for coworkers and a team player, no politics!
 
This is a part time, intern position.  Chosen applicant will be granted an appropriate stipend based on available hours to work, and will also enjoy frequent free lunches and the occasional ball game nearby. Please reply with your resume attached and URL to your portfolio. Thanks and good luck!  To apply, please send your resume to jobs@extole.com.

Recruiting Coordinator

Extole, Inc., the leading provider of social marketing solutions, is looking for a Recruiting Coordinator.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Description and Responsibilities: 

• Post job descriptions on corporate site and Jobvite
• Schedule candidate interviews
• Track recruiting process in applicant tracking system
• Complete reference and background checks
• Greet candidates when they arrive for their interview and make sure the interview schedule is followed
• Additional responsibilities as assigned

Qualifications & Experience

• Previous experience in recruiting or recruiting coordination preferred
• Jobvite experience preferred

Personal Characteristics:

• Fast learner who proactively tackles challenges
• Strong work ethic, sense of urgency and desire to succeed
• Resourcefulness; ability to operate in a high-growth, fast-paced environment
• Respect for coworkers and a team player, no politics!

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

To apply, please send your resume to lmurphy@extole.com

Internal Recruiter

Extole, Inc., the leading provider of social marketing solutions, is looking for an Internal Recruiter.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Description and Responsibilities:

This role will involve recruiting for all areas of the business. As an Internal Recruiter, you will be recruiting in different ways:  Directly using pro-active techniques, advertising on job boards, and using the referral systems alongside direct applications. 

• Work with each hiring manager to get a full understanding of what each position requires
• Source candidates through a variety of mechanisms including:  Job Boards, Twitter and LinkedIn
• Coordinate interview scheduling with each candidate and schedule accordingly
• Greet candidates upon arrival and ensure interview schedule is followed
• Track all incoming resumes through our internal tracking system (Jobvite)
• Be the main point of contact between the candidate and the hiring manager

Qualifications & Experience

• Demonstrable experience in a relevant recruitment role, either in-house or agency
• Experience of working with applicant tracking software such as Jobvite would be advantageous
• Experience of recruitment and selection, including competency-based interviewing
• Strong relationship-building skills
• Confident communicator at all levels both written and verbal
• Strong influencing skills 
• 5+ years’ experience preferred

Personal Characteristics:

• Fast learner who proactively tackles challenges
• Strong work ethic, sense of urgency and desire to succeed
• Resourcefulness; ability to operate in a high-growth, fast-paced environment
• Respect for coworkers and a team player, no politics!

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

To apply, please send your resume to lmurphy@extole.com

Digital Art Director

Extole, Inc., the leading provider of social marketing solutions, is looking for a digital marketing rock star to serve as a Digital Art Director.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

We are looking for a dynamic and entrepreneurial Digital Art Director to lead the team responsible for the design of our social consumer web apps and associated digital cross-channel marketing campaigns [display advertisements, emails, landing pages]. The candidate will work closely with the Sales, Launch, and Account teams to drive the creation and delivery of extraordinary creative assets to our rapidly expanding client list of America’s top brands.

Responsibilities:

• Lead and mentor an expanding team of young, talented designers
• Establish solid creative development processes and methodologies that result in extraordinary client deliverables
• Serve as a “player/coach” with the skills to delegate effectively while contributing directly on key accounts

Required experience and knowledge:

• Proven track record of creating compelling, beautiful, and successful digital marketing campaigns
• Strong knowledge of visual design principles
• 5+ years professional web/graphic design experience
• 5+ years experience with HTML and CSS
• Previous agency experience a big plus

Attitudes and skills:

• Passion for designing to maximize user interaction goals – you can’t wait to get the numbers from a newly-launched application or site so you can go in and start optimizing
• Comfortable designing within a well-defined (and in some cases, evolving) set of corporate branding guidelines
• Strong verbal & written communication skills
• Extraordinary design skills

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

To apply, please send resume and portfolio examples to jobs@extole.com.

Controller

Extole, Inc., is the leading Consumer-to-Consumer (C2C) social marketing platform. Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a new, high-value marketing channel by harnessing the power of social referrals. Extole helps brands to drive measurable social results with social referral programs, promotions, and testimonials, and robust social analytics. With Extole, companies can drive highly qualified new customers and sales through social referrals, boost traffic and awareness with rich social content, and gain deep insight into customer behavior across their social graphs. Extole powers social referrals for over 200 brands across Retail, eCommerce, Media, Technology, Entertainment, Automotive, and more. Customers include Kate Spade New York, J. Hilburn, AAA, Shutterfly, New York Times, and SkyMall.

 Responsibilities:

• Oversee the daily operations of the accounting and finance department
• Manage the monthly, quarterly and annual close and ensure the timeliness and accuracy of financial reporting
• Manage annual audit process and work closely with outside auditors and management to ensure Company is fully compliant with all requirements
• Develop and manage accounting policies, procedures, processes and business systems to ensure high quality and efficient accounting and reporting
• Enforce the effectiveness of internal controls to ensure the integrity of the accounting records and resulting financial statements and make recommendations and changes as needed
• Oversee the preparation of federal, state and local tax filings
• Coordinate and oversee Company’s insurance requirements
• Work closely with the CFO on the preparation of monthly and quarterly performance reports

Qualifications and Skills:

• Bachelor’s degree in business administration/finance/accounting, CPA or MBA preferred
• 5+ years of relevant controller experience
• Experience in establishing an internal control environment for a high energy, fast paced, growing organization
• Strong expertise in ADP payroll, Excel, PowerPoint, and other Microsoft Office products required
• Software company and SaaS experience required
• Active CPA License
• Strong knowledge of GAAP
• Use and knowledge of accounting and financial reporting systems
• Proven ability to develop and implement policies, procedures and initiatives
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Previous ERP selection experience a plus

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

To apply, please email your resume to jobs@extole.com.

Corporate Sales Representative

Extole, Inc., the leading provider of social marketing solutions, is looking for a Corporate Sales Representative.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Responsibilities include:

• Prospect, develop, and close business in a defined geographic territory
• Acquire product mastery and deliver product demos using web tools to prospects and customers
• Work closely with Customer Success and Support teams to ensure Extole customer satisfaction
• Provide regular feedback about sales cycle, customer experience and needs, and marketing programs
• Forecast accurately sales activity and consistently exceed quota
• Manage and prioritize opportunities with ability to apply appropriate resources
• Maintain pro-active relationships with partners associated with opportunities
• Maintain professional internal and external relationships that meet our core values and culture

Experience Requirements:

• 3+ years quota carrying sales experience in a software, technology, or consultative sales role
• SaaS and/or Social Media/Marketing experience preferred
• Experience in highly competitive, high growth markets
• History of quota over-achievement and a compelling story of why you will be successful at Extole
• Ability to work in a rapidly expanding and changing environment
• Proven success in penetrating new markets and closing new business
• Consistent over achievement in prior sales positions
• Demonstrate ability to forecast based on realistic opportunity assessments
• Have a relentless personality that is driven by results
• Have a natural ability to thrive in a fast-paced environment
• Teamwork and good communication skills a must
• Four year university/college degree required

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

For consideration: email your resume to jobs@Extole.com

Solutions Consultant – NY

Extole, Inc., is the leading Consumer-to-Consumer (C2C) social marketing platform. Headquartered in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a new, high-value marketing channel by harnessing the power of social referrals. Extole helps brands to drive measurable social results with social referral programs, promotions, and testimonials, and robust social analytics. With Extole, companies can drive highly qualified new customers and sales through social referrals, boost traffic and awareness with rich social content, and gain deep insight into customer behavior across their social graphs. Extole powers social referrals for over 200 brands across Retail, eCommerce, Media, Technology, Entertainment, Automotive, and more. Customers include Kate Spade New York, J. Hilburn, AAA, Shutterfly, New York Times, and SkyMall.

The Solutions Consultant, based in our New York City location, will be the social marketing domain guru and Extole product expert in sales opportunities. In this role, your primary responsibility will be to partner with sales executives to drive sales opportunities and exceed quarterly sales targets. By engaging directly with our clients and prospective clients, quickly understanding their businesses, technical environments, and online marketing objectives, you will use your online marketing skills, social media knowledge and technical expertise to propose Extole solutions that will beat their goals and exceed their expectations. You will differentiate our solutions from other available options to make sure Extole becomes the solution of choice. When needed, you will work with our product group and launch team to remove technical and product barriers to the sale.

 Ideally, you come from a digital marketing or agency background and have the technical skills to match (JavaScript, user experience, tagging, web site integration). This is a highly visible position that interfaces with many teams inside the company to help drive product direction and to insure that our new clients are successful with our solutions. If you are a self-starter, proactive, able to be effective in a fast paced unstructured environment and manage multiple priorities, you will enjoy and thrive in this role. Since this is a sales-oriented, client facing position, great verbal, written, presentation and interpersonal communication skills are key.

 Responsibilities include:

• Work in partnership with sales to understand the needs of the account and design/establish the appropriate Extole solution(s) and strategies.
• Serve as the product expert and resource for new opportunities with sales team.
• Be a credible subject matter expert in trends in online campaigns and social media and continually upgrade your knowledge base.
• Be a knowledgeable expert of Extole’s suite of applications and functionality
• Respond effectively to RFPs leveraging product, technical and security related responses.
• Be confident in presenting and articulating business value and competitive positioning of the Extole C2C Social Marketing Platform.
• Travel to prospect customer locations to present demonstrations and represent Extole products as needed.
• Be an innovator who can create new solutions using out-of-the-box thinking.

 Qualifications/Skills:

• Social media, agency/interactive media, digital marketing, or ad network background
• Great eye for consumer experience and technical user flow
• Strong understanding of technical aspects of online advertising/operations business (JavaScript, UX, tagging, web site integration)
• Ability to work independently or as part of a team to solve business and technical problems
• Multi-tasking and strong prioritization skills required including ability to manage several client’s interactions per day
• Solid verbal, written, presentation and interpersonal communication skills.
• Strong organizational and data-driven analytic skills with a keen attention to detail.
• A bachelor’s degree in area of specialty and a minimum of 2 years of experience in the field or in a related area.

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

Demand Generation Manager

Extole, Inc., the leading Consumer-to-Consumer (C2C) social marketing platform, is looking for a Demand Generation Manager.  Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a powerful new marketing channel. Extole helps companies drive measurable results with social referral programs and campaigns, as well as robust social analytics. With Extole, companies can drive new customer acquisition, increase revenue and conversion rates, and generate rich social content, all while gaining deep social insight. Our clients range from SMB’s to large enterprises such Virgin Mobile, Chrysler, Shutterfly, and The New York Times. 

Description: 

Extole is an exciting, fast-paced company in the rapidly evolving Social Marketing space. We’re looking for an experienced Demand Generation Manager to drive programs across online and offline channels. We’re looking for someone with a strategic view of demand generation, a creative mindset, and who jumps in and executes. The ideal candidate will have a strong attention to detail, be well organized and can manage multiple projects simultaneously in a fast-paced environment. 

Responsibilities include:

• Define, execute and measure demand generation programs, including webinars, events, email, website, online ads, sponsorships, social media and more
• Set and manage program objectives, budget and metrics to meet revenue goals
• Track, measure and optimize results of demand generation programs on an ongoing basis
• Drive website traffic and ensure ability to convert traffic to qualified leads
• Manage marketing systems, including Salesforce.com and Marketo (or another marketing automation tool)
• Execute lead scoring and nurturing programs
• Work with sales team on to define and roll-out demand generation programs, provide sales enablement tools, support programs, and optimize ongoing processes 
• Work with the marketing team to tie demand generation initiatives into overall integrated marketing plan and maintain internal calendar of all demand generation programs

 Experience Requirements:

• 5 years of demand experience with a focus on B2B marketing
• An established track record of managing webinars, email, online programs, sponsorships, events and direct marketing campaigns
• Experience marketing SaaS products a plus
• Strong communication and interpersonal skills, including excellent writing skills
• A self-starter who can produce quickly and is exceptionally organized
• Strong analytical skills with a proven track record of success setting and achieving ambitious goals
• Experience with Salesforce.com and Marketo (or another marketing automation tool)
• Bachelor’s degree required

 Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

For consideration: email your resume to jobs@Extole.com

Director of Product, Social Analytics

Director of Product,  Social Analytics

Located in San Francisco, Extole, Inc. is a leading provider of SaaS social marketing solutions that help brands harness the potential of social media.  Coupled with a unique full service approach, our applications and platform turn customers into social advocates and generate consumer to consumer marketing content that drives high-value social referral traffic and lifts SEO.  Extole’s products are implemented by top brands including Shutterfly, Salesforce.com, Ann Taylor, Roku, and many others.

Job Description:

Have a passion for designing and building great products?  Inspired by the social media revolution? Thrive on data and deep analytics?  We’re looking for a bright and talented product leader to own Extole’s Social Analytics product.  The successful candidate will need to demonstrate thorough understanding and expertise in the following areas:

• Online Marketing: defining the metrics and kpi’s that are relevant to online marketers in today’s social world
• Analytics Interface Design: creating a simple but elegant interface for the consumption of rich data and analytics
• SaaS Platforms: building a robust but scalable Analytics tool set for a rapidly growing Client base
• Consumer Social Applications: defining features and functionality that will drive the valuable data and events that power your analytics product
• Social Graph: understanding the open graph data structure, protocols, and interfaces and how to leverage the graph to gain meaningful consumer and behavioral insights

Reporting to the Senior Director of Products, you will be expected and drive product planning and execution through the entire product lifecycle: gathering and prioritizing market and customer requirements, defining and documenting product functionality, working closely with engineering, sales, marketing, and client services to ensure revenue and customer satisfaction goals are met.  You will be expected to participate and contribute to critical product roadmap planning to ensure that your product supports the company’s overall strategy and goals.

Responsibilities:

• Develop feature/functionality subject matter expertise in the Extole platform and applications
• Create and enhance product collateral (internal and external)
• Work cross-functionally with internal customers to gather business requirements
• Meet with Clients to solicit feedback and feature requests
• Deliver PRD’s with prioritized features and corresponding justification (including use cases, wireframes, site maps, flow charts, etc.)
• Define and implement business processes required for your product to be deployed, supported, and scaled
• Participate in test case review and product testing
• Define and manage the strategic roadmap for your product
• Work with external third parties to assess partnerships and licensing opportunities
• Run beta and pilot programs with early-stage products
• Perform market analyses and become an expert in the competitive landscape
• Mentor junior members of the product team, possible direct management responsibilities

Requirements:

• Bachelor’s degree in CS or related field
• 5-7 years product management experience
• at least 3 years experience with data and analytics products
• as least 3 years experience with consumer applications and/or online marketing products
• 1-2 years experience managing a team
• Brand online marketing experience a plus
• Excellent written and verbal communication skills
• Proficient in:  Word, Excel, Powerpoint, Visio/Omnigraffle, Photoshop
• Experience with agile development processes
• Strong project management abilities
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

Personal Characteristics:

• Fast learner who proactively tackles challenges
• Strong work ethic, sense of urgency and desire to succeed
• Resourcefulness; ability to operate in a high-growth, fast-paced environment
• Respect for coworkers and a team player, no politics!

Compensation and Benefits:

• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits

Enterprise Sales Representative – New York

Extole, Inc., the leading provider of social marketing solutions, is looking for an Enterprise, Sales Director, located in New York. Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services. 

Description and Responsibilities: 

The Enterprise Sales Director will be fully responsible for generating revenue and achieving set quotas. The individual will contribute to Extole’s overall corporate sales strategy, define and implement plan for assigned region to achieve Extole’s regional growth objectives.

Candidates will be primarily responsible for leading all customer initiatives regarding new business opportunities, new technology directions and application development. They will coordinate the overall sales and commercial activities for the assigned territory. This will include new and existing business, pricing, delivery and continuous improvement activities.

• Create and manage pipeline of new business opportunities within a territory through inbound and outbound efforts
• Develop add-on business with existing accounts
• Coordinate and work with extended team members
• Enthusiastically present the vision and value of the Extole solution over the phone using WebEx, and in face-to-face meetings, to C-level executives
• Champion your customers’ implementations to ensure wild success
• Achieve monthly and quarterly quota assignments and forecast sales activity accurately
• Work closely with Customer Success, Account Management, and Support teams to ensure customer satisfaction
• Make our customers successful!
• Some domestic travel

Experience Requirements:

• 7+ years quota achieving sales success, preferably in enterprise software, platform and/or marketing/media technology sales.
• Ideally, you will have proven experience in consultative selling into a matrixed environment including senior management clients
• Ideally 3+ years experience at high growth SaaS company preferred and expertise in either ERP, CRM or Billing applications is a real plus
• Excellent written and verbal communication skills
• Solid computer skills including Microsoft Word, PowerPoint, Excel and Salesforce.com a plus
• Customer focused mentality and a winning attitude
• Bachelor’s Degree from an accredited four year University
• Sales success in a similar software application environment preferably in a SAAS company
• Experience in highly competitive markets
• Ability to work in a rapidly expanding and changing environment
• Teamwork and good communication skills a must

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA