About Us

Sales Engineer

Extole, Inc., is the leading Consumer-to-Consumer (C2C) social marketing platform. Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a new, high-value marketing channel by harnessing the power of social referrals. Extole helps brands to drive measurable social results with social referral programs, promotions, and testimonials, and robust social analytics. With Extole, companies can drive highly qualified new customers and sales through social referrals, boost traffic and awareness with rich social content, and gain deep insight into customer behavior across their social graphs. Extole powers social referrals for over 200 brands across Retail, eCommerce, Media, Technology, Entertainment, Automotive, and more. Customers include Kate Spade New York, J. Hilburn, AAA, Shutterfly, New York Times, and SkyMall.

The Sales Engineer will be a product expert for Extole opportunities with traditional sales engineering responsibilities. This person will use prescriptive measures to assess a prospect’s business and recommend potential application of Extole’s products or services and offers solutions that meet prospect’s needs. This individual will use technical and product knowledge to support and build sales. He/she will work closely with others on the Extole team including Sales Executives, Campaign and Customer Success Managers and the Product team, transferring knowledge gained during the sales cycle to those individuals to ensure campaigns are built and launched in accordance with the customer’s needs.  This person is required to balance multiple prospect customer interactions in both a B2B and B2C environment.  Requires familiarity with a variety of marketing/social media practices, and procedures. This person relies on his/her experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. The ideal candidate is located in the San Francisco/Bay Area and thrives in fast-paced, startup environments.

Responsibilities include:

• Work in partnership with sales to understand the needs of the account and design/establish the appropriate Extole solution(s) and strategies.
• Serve as the product expert and resource for new opportunities with sales team.
• Be a credible subject matter expert in trends in online campaigns and social media.
• Participate in all product, sales, and process training and certification to acquire and maintain the knowledge necessary to be effective.
• Respond effectively to RFPs leveraging product, technical and security related responses.
• Become knowledgeable expert of Extole’s suite of applications and functionality
• Be confident in presenting and articulating business value and competitive positioning of the Extole C2C Social Marketing Platform.
• Travel to prospect customer locations to present demonstrations and represent Extole products as needed.
• Be an innovator who can create new solutions using out-of-the-box thinking.

Qualifications/Skills:

• Great eye for consumer and technical userflow and consumer experience
• Strong understanding of technical aspects of online advertising/operations business.
• Ability to work independently or as part of a team to solve business and technical problems.
• Multi-tasking and strong prioritization skills required including ability to manage several client’s interactions per month.
• Agency, interactive media, social media or ad network background.
• Solid verbal, written, presentation and interpersonal communication skills.
• Strong organizational and data-driven analytic skills with a keen attention to detail.
• A bachelor’s degree in area of specialty and a minimum of 2 years of experience in the field or in a related area.

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

Senior Customer Success Manager

Extole, Inc., is the leading Consumer-to-Consumer (C2C) social marketing platform. Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a new, high-value marketing channel by harnessing the power of social referrals. Extole helps brands to drive measurable social results with social referral programs, promotions, and testimonials, and robust social analytics. With Extole, companies can drive highly qualified new customers and sales through social referrals, boost traffic and awareness with rich social content, and gain deep insight into customer behavior across their social graphs. Extole powers social referrals for over 200 brands across Retail, eCommerce, Media, Technology, Entertainment, Automotive, and more. Customers include Kate Spade New York, J. Hilburn, AAA, Shutterfly, New York Times, and SkyMall.

The Senior Customer Success Manager brings a wealth of expertise and knowledge to Extole’s customers. They thrive on understanding our customers’ needs and business and how the customer can use Extole’s consumer-to-consumer marketing campaigns to meet their marketing initiatives. They serve as the main point of contact tasked with the overall strategy, implementation, growth and renewal of a customer’s account. Our most successful team members thrive on building loyal customer relationships, tackling issues and improving overall performance of the campaigns. They are intellectually curious with a passion for excellence and delivering the results our customers have come to expect.

Responsibilities include:

• Develop a trusted advisor relationship with Customer executive sponsors (primarily VP and C-level individuals) to ensure that all activities are closely aligned with the Customer’s business case and business strategy
• Partner with Customer Marketing team members in managing the success of their consumer-to-consumer marketing campaigns including planning, set-up, scheduling, production and implementation of the services
• Own campaign management, campaign analysis and optimization efforts, including ROI analysis
• Develop long and short-term account plans and conduct regular account reviews with customers
• Identify and grow opportunities and collaborate with Sales to ensure growth attainment
• Be a credible subject matter expert in trends in online campaigns and social media
• Provide support for creative and technical inquiries from Customers
• Monitor, track issues within the Customer campaign and act as the “customer voice” to internal Extole teams

Qualifications/Skills:

• Bachelor’s degree or equivalent
• Strong Customer Success/Relationship Management skills working with Fortune 500 customers, preferably in a Customer Success or Client Success Manager position
• 1 to 3 years experience in online marketing or SaaS (Software as a service)
• Excellent communication skills, including presentations, verbal and written communication and the ability to develop relationships at any level within customer organizations
• Thorough understanding of how to use a consultative approach to manage and optimize campaigns
• Basic knowledge of best practices for marketing copy and email copy/subject lines
• Ability to work independently in a fast-paced environment and manage multiple projects/issues with tight deadlines
• Strong organizational and data-driven analytic skills
• Experience with all MS Office applications, especially Excel
• Experience with technical troubleshooting
• Keen attention to detail
• Social Media savvy and passion

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

For consideration: email your resume to jobs@Extole.com

Director of Corporate Marketing

Extole is an exciting, fast-paced company in the rapidly evolving Social Marketing space. We’re looking for an experienced Director of Corporate Marketing to lead the development and effective execution of end-to-end corporate marketing programs that drive brand awareness, thought leadership and revenue growth. The ideal candidate is someone who is strategic thinker with a creative mindset and the ability to execute consistently on commitments.

Responsibilities: 

• Develop integrated marketing and communication plan that enables prospects, industry analysts and media to understand the value of Extole’s Social Marketing solutions and positions Extole as a thought leader the space
• Collaborate and execute on Extole’s marketing plan, revenue-generation strategies, online marketing, sales enablement, PR, analyst relations, and social media
• Deliver on all marketing programs (marketing materials, customer and market communications, marketing campaigns, press releases, corporate website, etc.) 
• Drive customer advocacy process, including customer testimonials and videos
• Actively monitor, measure and report on the effectiveness of Extole’s marketing campaigns with metrics (i.e. traffic to the website, conversions, inbound leads and sales)

Qualifications:

• 7+ years of corporate marketing experience with a focus on B2B marketing
• An established track record of managing corporate marketing and communications across demand generation, online marketing, sales enablement, PR, analyst relations, and social media
• Experience marketing SaaS products a plus
• Strong messaging, communication, and creative skills, including excellent writing skills
• Ability to manage the public website with emphasis on content, information architecture and design
• Strong analytical skills with a proven track record of success setting and achieving ambitious goals
• Strong execution skills with the proven ability to work under tight deadlines with limited resources
• Strong people and project management skills
• Ability to multi-task and quickly prioritize projects and communicate priorities to stakeholders
• Experience with Salesforce.com and Marketo (or another marketing automation tool)
• Bachelor’s degree required, MBA is a plus

 Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

For consideration: email your resume to jobs@Extole.com

Demand Generation Manager

Extole, Inc., the leading Consumer-to-Consumer (C2C) social marketing platform, is looking for a Demand Generation Manager.  Located in San Francisco, Extole enables brands and agencies to turn customers into social advocates, tapping into a powerful new marketing channel. Extole helps companies drive measurable results with social referral programs and campaigns, as well as robust social analytics. With Extole, companies can drive new customer acquisition, increase revenue and conversion rates, and generate rich social content, all while gaining deep social insight. Our clients range from SMB’s to large enterprises such Virgin Mobile, Chrysler, Shutterfly, and The New York Times. 

Description: 

Extole is an exciting, fast-paced company in the rapidly evolving Social Marketing space. We’re looking for an experienced Demand Generation Manager to drive programs across online and offline channels. We’re looking for someone with a strategic view of demand generation, a creative mindset, and who jumps in and executes. The ideal candidate will have a strong attention to detail, be well organized and can manage multiple projects simultaneously in a fast-paced environment. 

Responsibilities include:

• Define, execute and measure demand generation programs, including webinars, events, email, website, online ads, sponsorships, social media and more
• Set and manage program objectives, budget and metrics to meet revenue goals
• Track, measure and optimize results of demand generation programs on an ongoing basis
• Drive website traffic and ensure ability to convert traffic to qualified leads
• Manage marketing systems, including Salesforce.com and Marketo (or another marketing automation tool)
• Execute lead scoring and nurturing programs
• Work with sales team on to define and roll-out demand generation programs, provide sales enablement tools, support programs, and optimize ongoing processes 
• Work with the marketing team to tie demand generation initiatives into overall integrated marketing plan and maintain internal calendar of all demand generation programs

 Experience Requirements:

• 5 years of demand experience with a focus on B2B marketing
• An established track record of managing webinars, email, online programs, sponsorships, events and direct marketing campaigns
• Experience marketing SaaS products a plus
• Strong communication and interpersonal skills, including excellent writing skills
• A self-starter who can produce quickly and is exceptionally organized
• Strong analytical skills with a proven track record of success setting and achieving ambitious goals
• Experience with Salesforce.com and Marketo (or another marketing automation tool)
• Bachelor’s degree required

 Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Flexible Spending Account
• Fully stocked kitchen

For consideration: email your resume to jobs@Extole.com

Director of Product, Social Analytics

Director of Product,  Social Analytics

Located in San Francisco, Extole, Inc. is a leading provider of SaaS social marketing solutions that help brands harness the potential of social media.  Coupled with a unique full service approach, our applications and platform turn customers into social advocates and generate consumer to consumer marketing content that drives high-value social referral traffic and lifts SEO.  Extole’s products are implemented by top brands including Shutterfly, Salesforce.com, Ann Taylor, Roku, and many others.

Job Description:

Have a passion for designing and building great products?  Inspired by the social media revolution? Thrive on data and deep analytics?  We’re looking for a bright and talented product leader to own Extole’s Social Analytics product.  The successful candidate will need to demonstrate thorough understanding and expertise in the following areas:

• Online Marketing: defining the metrics and kpi’s that are relevant to online marketers in today’s social world
• Analytics Interface Design: creating a simple but elegant interface for the consumption of rich data and analytics
• SaaS Platforms: building a robust but scalable Analytics tool set for a rapidly growing Client base
• Consumer Social Applications: defining features and functionality that will drive the valuable data and events that power your analytics product
• Social Graph: understanding the open graph data structure, protocols, and interfaces and how to leverage the graph to gain meaningful consumer and behavioral insights

Reporting to the Senior Director of Products, you will be expected and drive product planning and execution through the entire product lifecycle: gathering and prioritizing market and customer requirements, defining and documenting product functionality, working closely with engineering, sales, marketing, and client services to ensure revenue and customer satisfaction goals are met.  You will be expected to participate and contribute to critical product roadmap planning to ensure that your product supports the company’s overall strategy and goals.

Responsibilities:

• Develop feature/functionality subject matter expertise in the Extole platform and applications
• Create and enhance product collateral (internal and external)
• Work cross-functionally with internal customers to gather business requirements
• Meet with Clients to solicit feedback and feature requests
• Deliver PRD’s with prioritized features and corresponding justification (including use cases, wireframes, site maps, flow charts, etc.)
• Define and implement business processes required for your product to be deployed, supported, and scaled
• Participate in test case review and product testing
• Define and manage the strategic roadmap for your product
• Work with external third parties to assess partnerships and licensing opportunities
• Run beta and pilot programs with early-stage products
• Perform market analyses and become an expert in the competitive landscape
• Mentor junior members of the product team, possible direct management responsibilities

Requirements:

• Bachelor’s degree in CS or related field
• 5-7 years product management experience
• at least 3 years experience with data and analytics products
• as least 3 years experience with consumer applications and/or online marketing products
• 1-2 years experience managing a team
• Brand online marketing experience a plus
• Excellent written and verbal communication skills
• Proficient in:  Word, Excel, Powerpoint, Visio/Omnigraffle, Photoshop
• Experience with agile development processes
• Strong project management abilities
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

Personal Characteristics:

• Fast learner who proactively tackles challenges
• Strong work ethic, sense of urgency and desire to succeed
• Resourcefulness; ability to operate in a high-growth, fast-paced environment
• Respect for coworkers and a team player, no politics!

Compensation and Benefits:

• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits

Enterprise Sales Representative – New York

Extole, Inc., the leading provider of social marketing solutions, is looking for an Enterprise, Sales Director, located in New York. Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services. 

Description and Responsibilities: 

The Enterprise Sales Director will be fully responsible for generating revenue and achieving set quotas. The individual will contribute to Extole’s overall corporate sales strategy, define and implement plan for assigned region to achieve Extole’s regional growth objectives.

Candidates will be primarily responsible for leading all customer initiatives regarding new business opportunities, new technology directions and application development. They will coordinate the overall sales and commercial activities for the assigned territory. This will include new and existing business, pricing, delivery and continuous improvement activities.

• Create and manage pipeline of new business opportunities within a territory through inbound and outbound efforts
• Develop add-on business with existing accounts
• Coordinate and work with extended team members
• Enthusiastically present the vision and value of the Extole solution over the phone using WebEx, and in face-to-face meetings, to C-level executives
• Champion your customers’ implementations to ensure wild success
• Achieve monthly and quarterly quota assignments and forecast sales activity accurately
• Work closely with Customer Success, Account Management, and Support teams to ensure customer satisfaction
• Make our customers successful!
• Some domestic travel

Experience Requirements:

• 7+ years quota achieving sales success, preferably in enterprise software, platform and/or marketing/media technology sales.
• Ideally, you will have proven experience in consultative selling into a matrixed environment including senior management clients
• Ideally 3+ years experience at high growth SaaS company preferred and expertise in either ERP, CRM or Billing applications is a real plus
• Excellent written and verbal communication skills
• Solid computer skills including Microsoft Word, PowerPoint, Excel and Salesforce.com a plus
• Customer focused mentality and a winning attitude
• Bachelor’s Degree from an accredited four year University
• Sales success in a similar software application environment preferably in a SAAS company
• Experience in highly competitive markets
• Ability to work in a rapidly expanding and changing environment
• Teamwork and good communication skills a must

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

UI/UX Designer

Extole, Inc., the leading provider of social marketing solutions, is looking for a UI/UX Designer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

We are looking for an experienced and entrepreneurial UI/UX designer to lead the design of our social consumer web apps and SaaS reporting and admin tools. The candidate will work closely with the Product and Engineering teams to solve for business requirements by creating and testing wire frames, prototypes and supporting requirements. No candidates will be considered without a portfolio of work samples.

Responsibilities

• Refine and extend our business to consumer products, making them more user friendly in spite of their complexity. Act as an internal evangelist for our client’s customers.
• Establish rigorous analytics and reporting methodology to support your goal of improving campaign performance platform-wide.
• Become a master and teacher of the somewhat black box nature of social networks and the vagaries of 3rd party constraints.
• Guide UI implementation of internal and client facing administrative tools.

Required experience and knowledge

• Proven track record of creating logical wire frames for complex applications
• Ability to design intuitive interfaces that enhance and simplify the user experience
• Strong knowledge of visual design principles
• 5+ years professional web/graphic design experience, preferably in an enterprise environment
• 5+ years experience with HTML and CSS
• Client side social or enterprise software application experience required
• Experience working with enterprise class software development team a must

Atittudes and skills

• Passion for designing to maximize user interaction goals – you can’t wait to get the numbers from a newly-launched application or site so you can go in and start tweaking
• Comfortable designing within a well-defined (and in some cases, evolving) set of corporate branding guidelines
• Good cross-browser debugging skills
• Strong sense of pride, accountability, and humor when working with server side developers who find your work less than perfect
• Comfortable working in/around dynamic page code (gems, jsp, php, etc.)

Big pluses

• Experience with Rails, Sass, Javascript frameworks, a plus
• Comfort with dispersed development teams
• Prefer agile vs. waterfall

To apply, please send your resume to jobs@extole.com.

Web/Print Designer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Web/Print Designer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services. Our clients range from SMB’s to large enterprises such Virgin Mobil, Chrysler, Shutterfly, and The New York Times. 

About the Role

As a Print/Web Designer with Extole you will join a team our highly collaborative Creative team to produce marketing designs for in-house and trade shows.  You will work closely with the Marketing team to develop branded marketing collaterals for a diverse set of name brand clients that will be deployed on the brand’s website and social networks.  This position is equal parts print design, web design and production artist. You’ll be solving promotional marketing issues via brochures, data sheets, and trade show graphics.

This is an opportunity to grow professionally supporting a large number of clients as they evolve in the world of social marketing. You will be working with a small, fun creative group who are very good at what they do.  Respect for team members is a must.

Duties and Responsibilities

Candidates must have extensive experience in print design, specializes in designing Trade Show Graphics, Brochures, Data Sheets, & Pamphlets.  The position will be responsible for updating our corporate website, so you must poses strong communication skills working closely with lead designer and web developer.

Technical Requirements

• Expert in advanced design software Adobe Photoshop, Indesign & Illustrator
• Extensive experience with design layouts for trade show graphics, Pop Up Booths, Brochures, Business cards, Data sheets, & Print Ads
• Strong knowledge in printing requirements/ techniques such as bleeds, crop marks, & color conversions
• Proficiency with basic Microsoft Office suite
• Basic knowledge of HTML & CSS
• Looking to expand skills onto more web based designs
• Have an understanding on how to design for leading web technologies (HTML, WordPress, Joomla, & Drupal)
• Strong communication skills, able to convey design vision with developers

 Pluses

• Direct and/or integrated marketing experience
• Experience with web development (HTML, CSS & Jquery)
• Able to design online banners and newsletters

This is a full time salaried position. We offer excellent benefits including full medical, vision, dental coverage, commuter benefits and plenty of paid time off and holidays.  We also enjoy frequent free lunches and the occasional ball game nearby. Please reply with your resume attached and URL to your portfolio. Thanks and good luck!

Personal Characteristics:

• Fast learner who proactively tackles challenges
• Strong work ethic, sense of urgency and desire to succeed
• Resourcefulness; ability to operate in a high-growth, fast-paced environment
• Respect for coworkers and a team player, no politics!

Compensation and Benefits:

• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA
• 3 weeks vacation; plus paid holidays

To apply, please send your resume to jobs@extole.com.

Enterprise Sales Representative – San Francisco

Extole, Inc., the leading provider of social marketing solutions, is looking for an Enterprise Sales Representative.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Description and Responsibilities:

The Enterprise Sales Representative will be fully responsible for generating revenue and achieving set quotas. The individual will contribute to Extole’s overall corporate sales strategy, define and implement a plan for assigned region to achieve Extole’s regional growth objectives.

Candidates will be primarily responsible for leading all customer initiatives regarding new business opportunities, new technology directions and application development. They will coordinate the overall sales and commercial activities for the assigned territory. This will include new and existing business, pricing, delivery and continuous improvement activities.

• Create and manage pipeline of new business opportunities within a territory through inbound and outbound efforts
• Develop add-on business with existing accounts
• Coordinate and work with extended team members
• Enthusiastically present the vision and value of the Extole solutions over the phone using web conferencing, and in face-to-face meetings to VP/C-level executives
• Champion your customers’ implementations to ensure wild success
• Achieve monthly and quarterly quota assignments and forecast sales activity accurately
• Work closely with Customer Success, Account Management, and Support teams to ensure customer satisfaction
• Some domestic travel

Experience Requirements:

• 7+ years quota achieving sales success, preferably in enterprise software
• 3+ years experience at high growth SaaS and/or Social Media/Marketing company preferred
• Proven experience in consultative selling to VP/CXO’s across multiple departments
• Excellent written and verbal communication skills
• Customer focused mentality and a winning attitude
• Experience in highly competitive, high growth markets
• Ability to work in a rapidly expanding and changing environment
• Teamwork and good communication skills a must
• Bachelor’s Degree from an accredited four year University

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

To apply, please send your resume to jobs@extole.com.

Corporate Sales Representative

Extole, Inc., the leading provider of social marketing solutions, is looking for a Corporate Sales Representative.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Responsibilities include:

• Prospect, develop, and close business in a defined geographic territory
• Acquire product mastery and deliver product demos using web tools to prospects and customers
• Work closely with Customer Success and Support teams to ensure Extole customer satisfaction
• Provide regular feedback about sales cycle, customer experience and needs, and marketing programs
• Forecast accurately sales activity and consistently exceed quota
• Manage and prioritize opportunities with ability to apply appropriate resources
• Maintain pro-active relationships with partners associated with opportunities
• Maintain professional internal and external relationships that meet our core values and culture

Experience Requirements:

• 5+ years quota carrying sales experience in a software, technology, or consultative sales role
• SaaS and/or Social Media/Marketing experience preferred
• Experience in highly competitive, high growth markets
• History of quota over-achievement and a compelling story of why you will be successful at Extole
• Ability to work in a rapidly expanding and changing environment
• Proven success in penetrating new markets and closing new business
• Consistent over achievement in prior sales positions
• Demonstrate ability to forecast based on realistic opportunity assessments
• Have a relentless personality that is driven by results
• Have a natural ability to thrive in a fast-paced environment
• Teamwork and good communication skills a must
• Four year university/college degree required

Compensation and Benefits:

• Salary + Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA

To apply, please send your resume to jobs@extole.com.

Senior Ruby Developer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior Ruby Developer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Job Requirements:
We are looking for talented and passionate Ruby on Rails developers who love building great products.  Our development team is fast, smart and independent.  You will work on multiple projects that include building customer-facing web applications on top of our RESTful service layer and applications that utilize Facebook, Twitter and other third party social service APIs.

Experience Requirements:

• Ruby and Rails Experience
• Experience with high traffic, consumer-oriented web apps

Experience With the following are a plus:

• Open Source projects
• MongoDB, Redis, Riak or other NoSQL
• OAuth or OpenID
• Node.js, Scala, Clojure
• Git and Github
• Agile and Test-Driven Development
• Nginx, Unicorn, Memcached
• Amazon EC2, Elastic Load Balancer, S3, CloudFront
• Twitter @Anywhere, Facebook Connect and Javascript SDK
• Jquery

Compensation and Benefits:

• Very competitive salary
• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• Generous holiday schedule and PTO days
• Stocked kitchen
• Company sponsored events

To apply, please send your resume to jobs@extole.com.

Senior Java Developer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior Java Developer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

Job Requirements:
We are looking for talented and passionate Java developers who love building great products.  Our development team is fast, smart and independent.  You will work on multiple projects that include building out services and exposing them as RESTful APIs for consumer facing applications as well as building applications that utilize Facebook, Twitter and other third party social service APIs.

Experience Requirements

• Experience developing great applications with Java 5/6
• Expertise with Spring, ORM
• Good working knowledge of MySQL
• Strong passion for your work
• Intelligent, hard-working, down-to-earth individual
• Experience working with RESTful web services is a big plus
• Good knowledge of front end components (HTTP, CSS, HTML, Javascript, Rails, etc.)
• Facebook and/or Twitter API experience a plus
• Open source contributions are a big plus
• Experience with NoSQL databases a plus

Compensation and Benefits:

• Very competitive salary
• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA
• Generous holiday schedule and PTO days
• Stocked kitchen
• Company sponsored events

To apply, please send your resume to jobs@extole.com.

Senior Analytics Software Engineer

Extole, Inc., the leading provider of social marketing solutions, is looking for a Senior Analytics Software Engineer.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

In this role you will develop sophisticated systems that aggregate data. This will entail designing and scaling ETL processes across multiple data sets from multiple applications and 3rd party data sources, as well as designing and building out infrastructure for non-realtime and realtime reporting. You will also design and build out log analytics reports for measuring application performance, fraud detection, and discover interesting patterns.

Experience Requirements

• ETL experience
• Expertise with SQL
• Experience with multiple BI/Reporting tools
• Experience developing distributed systems, especially data stores
• Database systems and algorithmic development (RDBMS, OLAP, Structured Storage)
• Experience building intensive data driven applications
• Unit testing (JUnit) and documentation (Javadoc)
• Object Oriented Programming (Java, C++) and design (UML, patterns) a plus
• NoSQL systems a plus
• BS/MS/Ph.D. in Computer Science
• 7+ years relevant work experience

Compensation and Benefits:

• Very competitive salary
• Stock options
• Employer paid Medical, Dental, and Vision plans
• 401(k)
• Commuter Benefits
• FSA
• Generous holiday schedule and PTO days
• Stocked kitchen
• Company sponsored events

To apply, please send your resume to jobs@extole.com.

Customer Success Account Manager

Extole, Inc., the leading provider of social marketing solutions, is looking for a Customer Success Account Manager.  Located in San Francisco, Extole is the leading provider of social engagement applications that drive measurable results on and off Facebook for leading brands and agencies.  Extole’s multi-channel Engagement Platform helps marketers activate their customer base, engage fans, and convert social engagement into Likes, recommendations, sales, customers, and prospects. We design, deploy and optimize referral-based customer acquisition programs, social recommendation campaigns, and other customer-powered programs—all of which are highly measurable and proactively optimized by a suite of accompanying services.

We are looking for proactive account managers who thrive on tackling issues and improving performance. Intellectual curiosity, drive for excellence, customer satisfaction and relentless energy are the key attributes for success. You will be responsible for the end-to-end management of customer relationships and delivering the results our customers have come to expect. You success will be measured on your ability to support, optimize, and upsell your customers.

Responsibilities include:

• Set up and manage the scheduling, production and implementation of online advertising campaigns
• Provide support for creative and technical inquiries from customers
• Manage daily and monthly campaign performance
• Own campaign management, campaign analysis and optimization efforts, including ROI analysis
• Develop account plans and conduct account reviews with customers
• Act as the technical contact for the advertisers and provide the “customer voice” to internal teams
• Responsible for continued client service support and optimization efforts
• Identify and implement strategic client growth opportunities
• Monitor and help correct issues as they arise

Qualifications/Skills:

• Bachelor’s degree or equivalent
• Experience using one or more Internet ad serving systems
• 1 to 3 years experience in online marketing or SaaS (Software as a service) including familiarity with CPA pricing models
• Strong client service background
• Demonstrate strong communication skills, with the ability to effectively converse with internal departments as well as customers
• Consultative approach to campaign management and optimization
• Strong organizational and analytic skills
• Ability to strategically prioritize workload based on client type, and handle multiple client issues
• Ability to thrive in a fast-paced environment to manage multiple projects and tight deadlines
• Experience with all MS Office applications; especially Excel
• Experience with technical troubleshooting
• Keen attention to detail and data-driven problem solving
• Must be local to the SF Bay Area or willing to quickly relocate

 To apply, please send your resume to jobs@extole.com.