The most important acquisition channel
Referral marketing is the most important acquisition channel of the next decade. Businesses around the world are leveraging social sharing and customer advocacy. The referral business is revolutionizing retail marketing.
The most exciting part? Referral customers have better AOV and LTV than any other customers.
Rallying your army of advocates
Advocates aren’t working for you because they’re paid to. They send business your way because your brand delivers on its promises. They believe you have their best interests in mind.
92% of consumers trust referrals from people they know…
…and the lifetime value of a referral customer is 25% higher than the original customer.
Referral marketing isn’t just about acquiring more customers. It’s about acquiring more profitable customers through advocacy.
Double-down on loyalty
Referral marketing drives positive ROI at double the rate for loyalty retailers. Loyalty programs keep customers coming back. Referral programs let them share positive experiences with family and friends: a win-win scenario.
Outperform existing channels
This isn’t just another marketing channel to manage. Referral marketing is another revenue stream. With time, it will outperform your existing channels. So turn every customer into an advocate. Extole makes it easy to seamlessly integrate a referral program with your current website, marketing channels, and mobile apps.
Referral programs deliver
Ulta Beauty launched its Ultamate Rewards program in 2015. They got more than 100,000 referrals and over 27,000 new members.
70% of Ultamate members redeemed referral incentives and new referred members spent 50% more than their organic counterparts.
Low friction, high-engagement
Extole enables your customers to become advocates by easily sharing your brand, products, or services. Our state-of-the-art referral tracking and reporting tools streamline the process of finding—and activating—influencers. Their audiences stand to be your biggest allies. We’ve helped more than 500 retail, loyalty, financial services, and lead generation companies get new customers.
The brands of the future
Customer advocacy will become the biggest measure of a brand’s value in the near future. Guess what, you don’t have to do it alone. And with our team of experts, 24/7 support, and campaign optimization services, you’ll profit from a low-friction, high-engagement referral program as unique as your brand.
Let’s activate your advocates!
We’d love to answer all your advocacy and referral questions.
Contact your Extole rep now and let’s get your advocates referring you more customers.
