
9 Alternatives to NPS to Help You Better Understand Customer Behaviors
Net Promoter Score (NPS) is a simple metric to measure customer loyalty. It asks a customer to rate how likely they are to recommend your
Net Promoter Score (NPS) is a simple metric to measure customer loyalty. It asks a customer to rate how likely they are to recommend your
Take a closer look at how to design referral emails that get readers to click and take action.
There’s no denying 2020 completely shook up consumer habits – and forced DTC brands to change the way they market to customers. Even though physical stores have reopened, we still face an economic dow…
Marketing financial services have become increasingly difficult in this highly digital era. But with the right marketing approach, it’s not impossible.
Today’s American traveler isn’t looking for an all-inclusive experience or a five-star resort. They’re looking for a great campsite.About one in five Americans went camping in 2021, and 8.3 million of…