Forrester Study on the Impact of Extole
We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study on the cost savings and business benefits enabled by Extole. Forrester’s Total Economic
We commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study on the cost savings and business benefits enabled by Extole. Forrester’s Total Economic
Net Promoter Score (NPS) is a simple metric to measure customer loyalty. It asks a customer to rate how likely they are to recommend your
An ineffective referral program means your customer acquisition efforts take a hit. To pinpoint the reasons why your program isn’t performing, start by asking your customers — instead of assuming you know the answer.
When done the right way, referral programs are a surefire way for your business to get noticed and to grow your customer base. But successful