Travel & Hospitality
Boost loyalty and reduce acquisition costs with incentive-driven programs
Trusted by thousands of marketers building personalized Customer Engagement programs across every channel
Maximize Engagement and Loyalty in Travel & Hospitality
Extole’s tailored toolkit is designed exclusively for your customer growth strategy within the dynamic travel and hospitality sector.
- Encourage Repeat Bookings: Discover the art of enticing guests back with captivating rewards, person-to-person programs, and personalized content.
- Seamless Integration: Effortlessly weave customer-led growth programs, including refer-a-friend, into your existing technology platforms to streamline the consumer experience and automate program management, including rewarding.
- Real-Time Optimization: Optimize performance with our real-time analytics and A/B testing capabilities. Ensure your strategies are perpetually fine-tuned for maximum ROI and conversion rates.
- Ignite Your Growth: Transform your current clientele into a dynamic driving force behind your expanding success story.
Encourage Repeat Bookings & Drive Loyalty
- Offer appealing incentives such as discounts on future vacations, onboard credits, free upgrades, or exclusive amenities.
- Assign unique referral links or codes to customers, enabling effective referral tracking and appropriate reward attribution.
- Incorporate gamification to foster engagement, competition, and excitement among advocates, thus enhancing the participation and effectiveness of the referral program.
Leverage Your Existing Architecture for Speed & Growth
- Seamlessly integrate with CRM, loyalty, and guest experience tools to ensure a cohesive approach to managing travel referrals.
- Convert potential customers into actual bookers through automated nurture and drip campaigns that keep advocates informed about the status of their referrals, thereby boosting program engagement and enthusiasm.
- Facilitate engagement via mobile SDKs and APIs, allowing customers to refer friends and family while on-the-go and on the road.
Optimize Conversion Rates Using Program Analytics
- Utilize real-time performance monitoring and custom reporting to swiftly adjust strategies, maximizing guest acquisition and driving ROI.
- Employ A/B testing and optimization features to continually enhance referral conversion rates for hotel bookings, tailoring incentives and messages to effectively boost conversions.
- Enable centralized management of the referral program to streamline operations and maximize effectiveness through setting rules, monitoring performance, and adjusting incentives.
