Referral Marketing Solutions / Travel & Hospitality

Transform travelers into your best promoters with referrals.

Extole’s referral platform is ideal for customer growth strategies within the dynamic travel and hospitality sector.

Trusted by thousands of marketers building personalized Customer Engagement programs across every channel

Growth for travel & hospitality

Drive repeat bookings and customer advocacy with personalized rewards, seamless refer-a-friend integration, and real-time optimization. Extole’s platform connects effortlessly with travel and hospitality systems, automating referrals and rewards while providing A/B testing and analytics to maximize ROI. Turn your guests into a powerful engine for ongoing growth.

Referral Program management screen showing refer-a-friend, drop-a-hint and sweepstakes programs.

Encourage repeat bookings and drive loyalty

  • Offer appealing incentives such as discounts on future vacations, onboard credits, free upgrades, or exclusive amenities.
  • Assign unique referral links or codes to customers, enabling effective referral tracking and appropriate reward attribution.
  • Incorporate gamification to foster engagement, competition, and excitement among advocates, thus enhancing the participation and effectiveness of the referral program.

Leverage your tech stack for speed

  • Seamlessly integrate with CRM, loyalty, and guest experience tools to ensure a cohesive approach to managing travel referrals.
  • Convert potential customers into actual bookers through automated nurture and drip campaigns that keep advocates informed about the status of their referrals, thereby boosting program engagement and enthusiasm.
  • Facilitate delivery via mobile SDKs and APIs, allowing customers to refer friends and family while on-the-go and on the road.

Increase conversions

  • Utilize real-time performance monitoring and custom reporting to swiftly adjust strategies, maximizing guest acquisition and driving ROI.
  • Employ A/B testing and optimization features to continually enhance referral conversion rates for hotel bookings, tailoring incentives and messages to effectively boost conversions.
  • Enable centralized management of the referral program to streamline operations and maximize effectiveness through setting rules, monitoring performance, and adjusting incentives.

Extole unlocks the full potential of your Customer-led Growth programs. Find out how.